It turned out that I had to go directly to the email source's website, which in this case was Gmail, and change my junk settings there. Apple Mail was perceiving the incoming mail as 'Not Junk', but because Gmail was viewing it as junk, it was still going to my Apple Mail junk folder.
Mail User Guide
Mail can filter junk mail from your inbox, based on what it learns from you when you mark email messages as junk or not junk and the settings in Junk Mail preferences.
Mac Office 2016 Update
- In this article, we discuss how to set up and configure Outlook 2016. We also cover adding an email account, modifying an existing account, configure outgoing server settings, ports and encryption, IMAP, POP3, SSL/TLS and then, test our configuration.
- I am using outlook-2016 in my environment. My Junk Folder is move into the contacts suddenly and there also in that folder I am getting mails. But I am able to see Junk Folder in OWA App. Is there is any way, so that I can use it normally as I was. Regards, Shashank.
Tip: If you don’t like spam, make sure the junk mail filter is on. Choose Mail > Preferences, click Junk Mail, then verify “Enable junk mail filtering” is selected.
Mark messages as junk or not junk
- In the Mail app on your Mac, select a message.
- Do one of the following:
- If Mail incorrectly marked the message as junk: Click Move to Inbox in the message banner or click the Not Junk button in the Mail toolbar (or use the Touch Bar). Mail moves the message to your Inbox.
- If Mail failed to mark the message as junk: Click the Junk button in the Mail toolbar (or use the Touch Bar). Mail moves the message to the Junk mailbox.
Each time you confirm a message as junk or not junk, the junk mail filter improves so Mail can better identify junk mail.
Change junk mail filter settings
![Email Email](/uploads/1/1/9/6/119679495/987399058.png)
Office 2016 Mac Os
The default settings catch most of the junk mail you receive, but you can customize the filter.
- In the Mail app on your Mac, choose Mail > Preferences, then click Junk Mail.
- Specify what Mail should do when junk mail arrives.
- If you want to verify what the filter identifies as junk mail, select “Mark as junk mail, but leave it in my Inbox.”
- If you’re sure the filter accurately identifies junk mail, select “Move it to the Junk mailbox.”
- To set up other actions, select “Perform custom actions,” then click Advanced.Note: To make sure the filter’s database is used to identify junk mail, don’t change the default condition “Message is Junk Mail.”
- Select options for exempting messages from being evaluated, such as messages received from people who use your full name.
- To include in the filter any junk mail detection inherent in messages, select “Trust junk mail headers in messages.”
Reset the junk mail filter
Resetting the junk mail filter to its original state removes what Mail learned from you whenever you marked emails as junk or not junk.
Microsoft Office For Mac 2016
- In the Mail app on your Mac, choose Mail > Preferences, then click Junk Mail.
- Click Reset.
See alsoIf junk mail filters aren’t working in Mail on MacBlock senders in Mail on MacUnsubscribe from mailing lists in Mail on MacUse the Touch Bar on Mac